Collect customer feedback and take action with Enalyzer

Collect customer feedback and take action with Enalyzer

When metrics don’t tell you the full story, surveys allow your customers to fill in the plot holes. But if you don’t do anything with that feedback, your customers are less likely to trust your business with their time.

Enalyzer is a survey platform that helps you collect customer feedback and improve your business. With its intuitive survey builder, Enalyzer makes it easy to create surveys that get the data you need—even if you’re not a research expert. 

Enalyzer’s custom reports come with multiple chart options, so it’s easy to understand your data’s storyline. No need to slice and dice survey results in a spreadsheet, either. You can filter reports in Enalyzer to drill down on specific areas and even set custom benchmarks to spot trends.

Now comes the tough part—getting enough survey responses. Fortunately, you can create a simple Zap (our word for automated workflows) that automatically tracks completed Enalyzer surveys in a Google Sheet. That way, you can automatically track survey completions and follow up with respondents. 

The challenge: You need a better survey response rate to inform decisions, but your customers need an incentive for their time.

The solution: Automatically create a new row in a Google Sheet when someone completes an Enalyzer survey. Follow up with customers and thank them for their valued feedback.

Ready to try it yourself? Get started with our pre-made workflows called Zap templates. Just click on the template below, and we’ll guide you through the setup process. It only takes a few minutes.

Zap rating: Beginner

Top tip: Don’t use Google Sheets to track completed surveys? No problem! Enalyzer connects with spreadsheet and database apps through Zapier so your team can take the next steps with customer feedback.

This is the start of all you can do with Enalyzer and Zapier. Zapier supports thousands of apps so that you can automate almost any task at work. Start building your Zap now with Enalyzer, and see what you can achieve.

New to Zapier? It’s a tool that helps anyone connect apps and automate workflows—without any complicated code. Sign up for free.

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